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Explore camera, lens, lighting and audio rentals, or book a creative session at AI Studios in San Juan, Trinidad & Tobago.
Rental questions & policies
A few useful details before you book your equipment.
What documents do I need as an individual renter?
A government-issued ID or driver’s permit and proof of address no more than 3 months old are required. Proof of address can be a utility bill in your name or an apartment rental agreement. Send a picture of your ID/driver’s permit and your proof of address via WhatsApp to 868-341-7969 or email info@affordableimportstt.com. Contact us if you’re unsure whether your document is suitable.
What is required when renting for a company or organisation?
Designate a contact person who will be responsible for the rental equipment. Provide a letter authorising that individual, on your company’s letterhead, stamped and signed, and addressed to Baird’s Affordable Imports.
How and when do I pay?
Payment is required before or upon collecting the equipment. We accept cash, debit or credit card, Endcash, and online transfer/direct deposit to our Republic Bank account. Contact us for payment instructions.
How do I check availability and book?
Search or browse the equipment catalogue, open an item, then select your rental duration and available dates. Review the price and follow the online booking steps.
Will I receive a confirmation and rental agreement?
After booking through our website, you’ll receive an email confirmation with the rental agreement attached. You can review the agreement and return it by email. If it isn’t returned by email, a hard copy will be presented upon pickup.
Who is responsible for collection and return?
Collection and return are the customer’s responsibility. Equipment is collected and returned at our location in El Socorro, San Juan, unless otherwise arranged. Return your gear at your booked time. View our location and directions.
Can you arrange equipment delivery or collection?
Delivery or collection can be arranged for an additional cost. Please notify us at least 48 hours before the rental begins so we can arrange the service and confirm the cost.
Is there a cancellation fee for equipment rentals?
Equipment rentals have no cancellation fee. Please contact us as soon as possible if you need to cancel or change your booking. Studio bookings have a separate cancellation policy; see the studio booking information.
How are late equipment returns charged?
Late returns are charged at 20% of the equipment’s daily rental rate per hour. If you expect a delay, contact us as soon as possible.
When are you open?
We’re open every day: Monday–Friday, 8:00 AM–5:00 PM; Saturday, Sunday and public holidays, 8:00 AM–1:00 PM. Public holidays follow weekend hours.
Do these rules apply to studio bookings?
This FAQ covers equipment rentals. For photography, video, podcast and after-hours studio sessions, explore AI Studios for what’s included and studio-specific booking information.
How are rental periods and extensions handled?
The rental period starts at the earlier of the booked start time or the actual pickup time. If you collect equipment before your booked start time, the rental period begins at pickup. Additional time requested after the original rental period has expired is treated as a separate rental booking. Please contact us to arrange an extension so we can manage availability and accurately track equipment use.
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